The Electronic Frontier Foundation (EFF), an established San Francisco-based nonprofit organization defending online privacy and free expression, seeks an energetic and enthusiastic Membership Assistant to support fundraising operations and outreach to EFF's 30,000+ annual donors. Responsibilities include, but are not limited to:
Weekly reports and regular data review for donor acknowledgement
Gift fulfillment and online inventory tracking
Coordination of donor renewal email series
Exceptional customer service by email and phone
Member recruitment at special events; some travel required
Data entry maintenance and assistance with check processing
The ideal candidate is personable, resourceful, demonstrates outstanding attention to detail, and is comfortable using customer relationship management (CRM) software. The Membership Assistant must become fluent with multiple office applications and technologies. Experience working with a nonprofit donor program and knowledge of digital civil liberties issues is preferred.
As an advocacy organization, EFF is committed to being part of a diverse community. Diversity of life experiences makes a big difference in how we identify and litigate legal issues, design privacy-enhancing software, and organize our activism. To that end, we deliberately seek applicants with different perspectives, identities, and experiences to build an inclusive workplace to better inform our advocacy and defense of freedom in our digital world. EFF is an equal opportunity employer and encourages people of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply.
Interested in joining the team? Apply here with pdf including:
A cover letter telling us why you want to work at EFF
This is a full-time non-exempt position based in EFF’s offices in San Francisco. The starting salary for this position will be $50k ($25 per hour), depending on experience. We offer an excellent benefits package including medical, dental, and vision insurance, a 403(b)(7) retirement savings program, paid time off, holiday benefits, and more.
Job posted on 6th January 2016
Please mention Human Rights Jobs when applying to this position
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