Senior Protection Assistant - Field Officer, Amman, Jordan

UNDP - United Nations Development Programme

Country: Jordan

City: Amman

Office: UNDP Iraq, Amman


Closing date: Tuesday, 28 February 2017

Senior Protection Assistant - Field Officer


Location : Amman, with travel to field operations 4 days per week, JORDAN

Application Deadline : 28-Feb-17 (Midnight New York, USA)

Type of Contract : Service Contract


Post Level : SC-8

Languages Required : Arabic English

Starting Date : (date when the selected candidate is expected to start) 15-Mar-2017

Duration of Initial Contract : 1 year

Expected Duration of Assignment : 1 year



UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women's rights at the center of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It provides strong and coherent leadership in support of Member States' priorities and efforts, building effective partnerships with civil society and other relevant actors.


In the framework of the Jordan Response Plan 2017-19 to the Syria Crisis (JRP), UN Women works at multiple levels to respond to the specific needs of Syrian Women Refugees and communities. UN Women is providing multi-sectorial services including Cash for Work, livelihood support and GBV referral in Za'atari and Azraq Refugee Camps through the UN Women established and supported Women and Girls ' safe spaces' called Oasis. The overall goal of UN Women's interventions in the camp is to empower vulnerable Syrian women refugees through increased access to self-reliance opportunities and meaningful engagement in community life to put in place the foundational cornerstones for increased self-reliance and durable solutions for the 'day after' in Syria.


UN Women programmatic interventions focus on the following specific objectives: a) Create and sustain access to self-reliance opportunities for Syrian women refugees through cash for work activities b) Build a conducive environment for increasing Syrian women refugees' active participation in decision making processes in the camp including meaningful engagement in community mobilizations efforts; c) Increase awareness on women rights and responsibilities for an inclusive, equitable and peaceful society through training, enhancement of life skills and other social cohesion approaches; this includes addressing prevention and response to gender based violence though awareness raising, trainings, and referrals to service providers of psychosocial, health, and legal services as appropriate.


Civil Society Community Life Community mobilization Conflict Management Data Management Durable Solutions Empowerment of Women Ethics Gender Equality Gender Mainstreaming Human Rights Knowledge sharing Legal Services Local Government Procurement Psychosocial Refugee Camps Refugees Rules and Regulations Social Sciences Trainings UN Women Women Refugees


In this framework, UN Women is seeking to recruit a Field Officer, to ensure sound coordination at field level, to facilitate smooth and effective implementation of projects in the camps, and to provide continuous supervisory and coaching support to the camp teams.


Duties and Responsibilities


Under the overall supervision of the Recovery Specialist and the direct supervision of Project Specialist/Officer, the field officer will do the following


Support camp team coordination and management


Coordinate the team in the field, by ensuring a coherent implementation of all tasks;

Ensure that all staff members are timely informed and aware about programme outcomes and outputs and supported in their daily activities;

Support team work and effective collaboration with refugees in the centers;

Provide coaching support to team members as needed.

Oversee and ensure timely and effective implementation


Prepare field activities work plans and ensure their timely implementation;

Support daily implementation, operation and administrative activities at camp level;

Prepare procurement plans and documents and ensure timely and qualitative procurement in coordination with the Programme Associate;

Supervise service and construction contracts at camp level and ensure the achievement of the deliverables as well as timely payments;

Ensure the respect of UN women rules and regulations in relation to the use of petty cash, advances and other procurement and financial activities at field level;

Ensure the respect of camp SoPs in managing cash for works, protection and other SoPs relevant to UN Women programme;

Support the identification, referral and response of protection cases, in collaboration with the Protection Officer;

Support the development of new programme components and initiatives instrumental to achievement of programme deliverables.

Support the development of partnership and liaise with stakeholders


Support the Project Specialist/Officer in the development of partnerships with NGOs, UN agencies as well as with the local Government;

Facilitate partners' implementation and revise technical documents received by them;

Support the development of plans for building the capacities of local partners in relevant subjects;

Support coordination with other partners at camp level and participate in relevant working groups and coordination meetings;

Support UN Women advocacy at camp level;

Maintain regular communications for partners and stakeholders and ensure effective coordination;

Support the preparation of donors and partners field visits;

Attend camp level coordination meetings as needed.

Support Information collection and management


Ensure that all cash for work database is duly updated and stored;

Support camps documents proper filing;

Ensure that all information related to camp activities are duly collected and recorded and report about all programme indicators;

Ensure that all protection cases are properly documented in collaboration with the protection Officer and ensure the respect of information confidentiality.

Any other business


Support the Project Specialist/Officer in any other activity for the successful implementation of the programme.



Functional Competencies


Ability to lead effectively, coordinate, mentor and resolve conflicts;

Demonstrates openness to change and ability to manage complexity;

Ability to plan, implement and monitor programme activities;

Ability to use critical thinking, conceptualize ideas, and articulate relevant subject matter in a clear and concise way;

Strong knowledge of fundamental protection principles and ability to apply humanitarian principals to daily implementation;

Ability to communicate effectively with and relate to people of different cultures, demonstrating an ability to see issues from other perspectives;

Strong expertise in data management and analysis and concise, strategic writing.

Core Competencies


Ethics and Values: Demonstrate and safeguard ethics and integrity;

Organizational Awareness: Demonstrate corporate knowledge and sound judgment;

Development and Innovation: Take charge of self-development and take initiative;

Work in teams: Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds;

Communicating and Information Sharing: Facilitate and encourage open communication and strive for effective communication;

Self-management and Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others;

Conflict Management: Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution;

Continuous Learning and Knowledge Sharing: Encourage learning and sharing of knowledge;

Appropriate and Transparent Decision Making: Demonstrate informed and transparent decision making.

Required Skills and Experience




Bachelor degree in social sciences or related fields.



Minimum 6 years' experience in field work and coordination in a humanitarian setting, preferably with international partners

At least 2 years of experience in camp setting or dealing with refugees or vulnerable people

Experience working on gender equality, women's rights and human rights issues

UN experience is desirable.

Language Requirements


Fluency in Arabic and English is required.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.


Job posted on 15 February 2017.

Please mention Human Rights Jobs while applying for this position.


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